Frequently Asked Questions:

  1. This campaign applicable to Daikin Authorised dealer shop?
    A: This promotion campaign only applicable at Daikin Official Estore. Does not applicable to retail store/shop.
  2. When could I receive the cashback ?
    A: Upon completing your purchase, the TnG cashback will be credited to your TnG account within 30 working days.
    • Purchase of an(1) air conditioner model entitled the RM88 TnG cashback.
  3. For example, if I purchase 3 Air Conditioners in a single receipt, does that mean I can get 3 entries?
    A: Yes.
  4. What model are entitled to this campaign ?
    A: The selected aircond model are FTKE, FTKF, FTKP, FTKU only.

DAIKIN MALAYSIA "Pre-Raya Outright Purchase” CAMPAIGN

Terms and Conditions for Campaign

The following terms and conditions (the “Terms and Conditions”) shall apply to Daikin Malaysia Sales & Service Sdn Bhd (the "Daikin Malaysia") “Pre-Raya Outright Purchase” Campaign.

Free Installation and Cleaning Details

Installation is Standard Installation (Refer to "BNPL Terms and Conditions - Appendix A")

Aircond Cleaning service total 2 times per year, every 6 month. (Refer to "Periodical Cleaning Table")
i)First cleaning is Basic Cleaning, which cover indoor only.
ii)Second cleaning is Pro Cleaning, which cover indoor and outdoor cleaning.

Service TypeDetails (Inspection Points)

Basic Cleaning
(Indoor only)

Air Filters
Body & Casing
Blower & Fan Motor
Evaporator coils (Chemical Solution)
Drainage Pan & Pump

Pro Cleaning
(Indoor & Outdoor)
Air Filters
Body & Casing
Blower & Fan Motor
Evaporator coils (Chemical Solution)
Drainage Pan & Pump
Condensor Coils (Chemical Solution)
Body & Casing
Running current pressure and voltage
Compressor Capacitor
Sufficient refrigerant

Eligibility:

1.The Campaign is open to the following:
i.All customers (end-users) aged 18 and above; and

ii.Malaysian citizens and foreign citizens who are residing in Malaysia.

2.Employees of Daikin Malaysia, related companies and affiliates and/or the immediate families of such employees, dealers of Daikin Malaysia, sub-contractors or companies or any other party directly related to this Campaign are not eligible to participate in the Campaign.

3.Daikin Malaysia has the sole discretion to exclude any persons from participating in the Campaign without any obligation to furnish any notice and/or reason.

Campaign Period

1.The Campaign is open from 1st Feb 2025 to 31st March 2025, both dates inclusive (the “Campaign Period”). 

Entry Condition

1.Participants are required to purchase selected Daikin WALL MOUNTED BUILT-IN WIFI Wireless Air Conditioner Series Model (Single Split).

2.The models above mentioned must be purchased in complete sets including the indoor and outdoor. Not applicable for project sales.

3.Please ensure your mobile phone number is registered with Touch 'n Go account.

4.Daikin Malaysia reserves the right to disqualify any submission with duplicated Proof of Purchase and any submission that does not meet any of the criteria herein contained.

5.Daikin Malaysia reserves the right to reject any registration of participants/purchasers/customers without any prior notice in the event of the following:
i.Registration form is incomplete;

ii.Entry registered is Daikin Installer/Dealer’s mobile number or address;

ii.If Daikin Malaysia believes the registration is fraud or any irregular transaction or being manipulated in any whatsoever manner.

6.Daikin Malaysia accepts no responsibility for any tax or other liability that may arise from the prize.

7.All details and particulars submitted when registering must be accurate, true and complete. Any incomplete, inaccurate or false details and particulars provided by the Participants will render the entry void.

8.Each Entry submitted by the Participant should be made strictly in accordance with the terms and conditions herein, before the Entry shall be deemed eligible for the Campaign.

Personal information Provided by Participants

1.Daikin Malaysia shall use and take care of any personal information Participants supply to it as described in its privacy policy and in accordance with data protection legislation. By participating in the Campaign, Participants are agreeable to the collection, retention, usage and distribution of the personal information in order to process and contact the Participants about the Campaign entry, and for the purposes set out herein.

2.The information may be utilized in the following manners:

2.1. Details which consist of personal data provided by Participants may be used by Daikin Malaysia for the following purposes: –

i.The processing of your Campaign Participants;

ii.The operations and process in this campaign;

iii.Updating our records about the Participants;

iv.Market research and statistical analysis and surveys with the aim of improving Daikin Malaysia products and services;

v.For advertising and promotion purposes; and

vi.For any purposes required by law or regulation.

3.Daikin Malaysia may collect, use, disclose and share amongst themselves, Daikin Malaysia’s agents and respective service providers, the Participants’ personal data, including the photographs or audio-video or other recordings of these Participants (“Material”) for publicity and/or use in advertisements across all media, including, without limitation, in Daikin Malaysia’s publications, presentations, promotional materials on their websites, in its original or edited format, and whether to promote the Campaign or otherwise without further notification, remuneration or compensation.

4.Other than those individuals and entities mentioned above, or as informed from time to time, your personal data will not be revealed by Daikin Malaysia to any other outsiders, unless Daikin Malaysia has required your permission to do so.

General Terms and Conditions:

1.By participating in the Campaign, the Participant is deemed to have accepted and agreed to be bound by the terms and conditions set out herein and any other instructions, terms and conditions that Daikin Malaysia may issue from time to time.

2.Daikin Malaysia shall not be liable to any persons in the Campaign for any injuries, losses and/or damages in respect of, in connection with and/or arising from the Campaign.

3.Daikin Malaysia reserves the right to video, photograph, record and/or publish any Participants’ images and details for the purpose relating to the publicity of the Campaign without having to pay any fee or compensation to the Participants.

4.Daikin Malaysia reserves the right to vary and/or alter the term and conditions of the Campaign at any time without prior notification.

5.Daikin Malaysia’s decision of the Campaign is final and no appeals or correspondence will be entertained. The Participants shall accept and abide by any and all decisions made by Daikin Malaysia.

6.In the event of any inconsistency between these terms and conditions and any brochures, marketing or other promotional materials or communications relating to the Campaign, these terms and conditions shall prevail.

 

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