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What’s the deal?
Learn more about NUR@PETRA Program here.
Where to buy?
Daikin e-Store (https://estore.daikin.com.my) only.
Frequent Asked Questions
1. How to redeem TNG e-Wallet RM50 Credit?
Participants must purchase the Air Conditioner in Daikin e-Store. Participants are required to fully complete the correct and valid personal information in the personal details fields required in the website including Mobile Phone Number that is registered under TNG e-Wallet.
2. How much of TNG e-Wallet Credit can I get through this campaign?
Participants will receive RM50 per approved unit upon purchasing eligible Daikin Inverter Wireless Wall Mounted Series Air Conditioners that listed in the table.
3. When and how can I receive TNG e-Wallet RM50 Credit?
The redemption will be processed and reviewed by Daikin Malaysia and TNG e-Wallet RM50 Credit will be credited directly into Customer’s phone number that is registered with TNG e-Wallet within 30 working days, excluding weekends and public holidays once approved.
4. I redeemed but it showed rejected. Why?
There are several reasons of rejection, such as unusual number of purchase. Hence, verification is needed and customers are required to provide proof of purchase or invoice and warranty card to verify the purchase. For more info, please email to dmsse.commerce@daikin.com.my
Terms and Conditions for Campaign
The following terms and conditions (the “Terms and Conditions”) shall apply to Daikin Malaysia Sales & Service Sdn Bhd (the “Daikin Malaysia”) “e-Store NUR Program” (the “Campaign”).
Eligibility
- The Campaign is open to the following:
a. All customers (end-users) aged 18 and above; and
b. Malaysian citizens and foreign citizens who are residing in Malaysia.
- Daikin Malaysia has the sole discretion to exclude any persons from participating in the Campaign without any obligation to furnish any notice and/or reason.
- Campaign Period : 1st April 2025 to 31st May 2025
- Participants are required to complete the below steps in order to receive the TNG e-Wallet credit.
Participation of “e-Store NUR Program” Campaign
Step 1
Purchase any eligible Daikin Inverter Wireless Wall Mounted Series Air Conditioner in Daikin e-Store ONLY during the Campaign Period.
Participating products with eligible TNG e-Wallet RM50 Credit:
Participants must sign up Daikin e-Store with phone number registered with TNG e-Wallet Application.
Step 3
Participants are required to fully complete the correct and valid personal information in the personal details fields required in the website within the Campaign Period. Any error in submission of details by participants will STRICTLY NOT BE ENTERTAINED.
5. The redemption will be processed and reviewed by Daikin Malaysia and TNG e-Wallet RM50 Credit will be sent to Participant’s phone number that registered with TNG e-Wallet Application within 30 working days, excluding weekends and public holidays once approved.
6. All details and particulars submitted in Daikin Malaysia website must be accurate, true and complete. Any incomplete, inaccurate or false details and particulars provided by the Participants will render the entry void.
7. Daikin Malaysia reserves the right to reject any redemption of participants/purchasers/customers without any prior notice in the event of the following:
· Reward redemption form is incomplete;
· Reward redemption is Daikin Installer/Dealer’s mobile number or address;
· If Daikin Malaysia believes the redemption is fraud or any irregular transaction or being manipulated in any whatsoever manner.
8. Each redemption submitted by the Participants should be made strictly in accordance with the terms and conditions herein, before the redemption shall be deemed eligible for the Campaign.
9. Daikin Malaysia accepts no responsibility for any tax or other liability that may arise.
10. Daikin Malaysia shall use and take care of any personal information Participants supply to it as described in its privacy policy and in accordance with data protection legislation. By participating in the Campaign, Participants are agreeable to the collection, retention, usage and distribution of the personal information in order to process and contact the Participants about the Campaign entry, and for the purposes set out herein.
11. The information may be utilized in the following manners:
a. Details which consist of personal data provided by Participants may be used by Daikin Malaysia for the following purposes: –
i. The processing of the Campaign Participants;
ii. The operations and process in this campaign;
iii. Updating our records about the Participants;
iv. Market research and statistical analysis and surveys with the aim of improving Daikin Malaysia products and services;
v. For advertising and promotion purposes; and
vi. For any purposes required by law or regulation.
b. Daikin Malaysia may collect, use, disclose and share amongst themselves, Daikin Malaysia’s agents and respective service providers, the Participants’ personal data, including the photographs or audio-video or other recordings of these Participants (“Material”) for publicity and/or use in advertisements across all media, including, without limitation, in Daikin Malaysia’s publications, presentations, promotional materials on their websites, in its original or edited format, and whether to promote the campaign or otherwise without further notification, remuneration or compensation.
c. Other than those individuals and entities mentioned above, or as informed from time to time, your personal data will not be revealed by Daikin Malaysia to any other outsiders, unless Daikin Malaysia has required your permission to do so.
General Terms and Conditions
12. By participating in the Campaign, the Participant is deemed to have accepted and agreed to be bound by the terms and conditions set out herein and any other instructions, terms and conditions that Daikin Malaysia may issue from time to time.
13. Daikin Malaysia shall not be liable to any persons in the Campaign for any injuries, losses and/or damages in respect of, in connection with and/or arising from the Campaign.
14. Daikin Malaysia reserves the right to video, photograph, record and/or publish any Participants’ images and details for the purpose relating to the publicity of the Campaign without having to pay any fee or compensation to the Participants.
15. Daikin Malaysia reserves the right to vary and/or alter the term and conditions of the Campaign at any time without prior notification.
16. Daikin Malaysia’s decision of the Campaign is final and no appeals or correspondence will be entertained. The Participants shall accept and abide by any and all decisions made by Daikin Malaysia.
17. In the event of any inconsistency between these terms and conditions and any brochures, marketing or other promotional materials or communications relating to the Campaign, these terms and conditions shall prevail.